(651) 994-9010
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM
Eagan East at Hwy 3 & Diffley
5

My wife and I have been using Honest-1 since we moved to Eagan 3 years ago. They’ve got reasonable prices, a clean facility, loaner cars/shuttle rides if you drop your car off, and great staff! They live up to their name, especially with my most recent experience. In January I purchased a vehicle from a family member and brought it in for an oil change. I noticed a week later that the oil cap had been left off and was luckily still in the engine bay, but was covered with road salt and grime. Now, I understand everyone is human and mistakes will happen, how you handle them is what truly matters, and in this case where Honest-1 really shines. When I called to let them know what happened, they offered to have me bring it in for another oil change at no charge to flush any contaminants. They also said they’d make sure to use this as a training example for the entire team to make sure it wouldn’t happen again. My personal life got busy and I wasn’t able to bring it in during the next few weeks as discussed, so I just assumed I’d missed my window to have it changed for free. I stopped in last Friday for an oil change (8 months later) and headed over to Trail Stop Tavern to hang out while I waited. When I returned, the clerk let me know they had waived the charge due to my previous issue and wanted to make things right. I was surprised and thrilled! I returned 2 days later to have them replace a few suspension links they’d noticed during the oil change. When I dropped it off I mentioned that my brakes may need to be replaced and that I’d authorize that service too (pads and rotors) if needed. They called me after looking at it and said I still had 50% life left in them and could hold off on brakes for a bit if I wanted to. This is a moment where a typical shop could have just done my brakes as I requested and charged an extra ~$600 above the $250 worth of suspension items I came for, but they gave me an honest assessment and helped me save some money. This is exactly why I trust them with my vehicles and would recommend them to anyone!

5

Best place I’ve even taken my car, last visit unfortunately diagnosed as a major issue but worked great with me explaining everything. Highly recommend!

I'm proud to hear how impressed you were with our service, Travis! We're always happy to go above and beyond to make sure you and your car are taken care of. The next time you need a hand, we'll be here for you. -Fred, Owner

- Honest-1 Auto Care Eagan East
5

Straight forward, excellent customer service!

We appreciate the review, Stephanie! Let us know if we can ever lend a hand with anything. -Fred, Owner

- Honest-1 Auto Care Eagan East
5

I came in for an oil change, the guy at the counter was very pleasant and professional, I was in and out in less than 20 minutes. The oil change was a very reasonable price. I would go there again.

We're always happy to help you out quickly, Darya! Thanks for being a fan of our service. I'm glad you're all set with your oil change, and I'll look forward to helping you again the next time you need us. -Fred, Owner

- Honest-1 Auto Care Eagan East
5

Great people to work with dropped it off. Got my estimate and okayed the work. Done by 5pm cannot ask for better service!!!! Thank you

5

Great service

Claudia, it's great we had the chance to help! Please let us know if we can assist you in the future. -Fred, Owner

- Honest-1 Auto Care Eagan East
5

Very kind people. Best car service.

We appreciate you taking a moment to leave your review, Jenny! Thanks for all the kind words. If we can assist you with anything, please feel free to get in touch. -Fred, Owner

- Honest-1 Auto Care Eagan East
5

It's been a few years since I've last went to H1 due to a poor experience with the previous ownership. I stopped in last week and what a change! Clean, polite, quick work and no surprises. Will definitely be coming back!

You can always expect quality care when you visit us, Jim! Thanks for taking the time to leave your review -- we really appreciate it. If there's ever anything more you need, feel free to reach out. -Fred, Owner

- Honest-1 Auto Care Eagan East
5

Quick service on oil change !

Paul, thanks for the support. I'm glad we could get your oil changed quickly for you. Contact us if we can ever assist you with anything down the road! -Fred, Owner

- Honest-1 Auto Care Eagan East
5

Managment takes good care of us ! Thanks Tom for getting my car serviced even though you are short on time. I sense you appreciate our business.

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