When I was assured in Burnsville that no one would know what to do with the car unless they emulated an extended crank, I was so impressed when Miguel knew over the phone it would most likely be the fuel pump! After my car was previously held hostage for 8 hours, the Eagan Honest-1 was a dream come true when they knew right where to begin, found the problem, and had it fixed in under 3 hours. Their communication was great, there were no shocks or surprises to be had. Unlike previous experiences with other shops, they didn't feel like it was THEIR decision to dictate how I spend my money. Pleasant attitudes all around and started work right away. I don't have a single complaint.